Last Updated: June 19, 2025
Welcome to Lug Monster! We are a junk removal service proudly serving Long Island, New York. These Terms and Conditions (the “Agreement”) are a legally binding contract between you (the “User”) and Lug Monster.
You are responsible for checking these Terms from time to time. If you don’t agree with any part of these Terms, please refrain from using our Site. These Terms outline how to use our Site, our services, and the rules you must follow while interacting with us. Reading this document thoroughly is important as it affects your legal rights.
If you are under 18, you must have permission from a parent or legal guardian to use our services or website.
1. Use of the Site
License to Use
By using the Site, Lug Monster grants you a personal, non-exclusive, non-transferable, revocable license to access the Site and its content. You may use the Site only for its intended purposes, which include obtaining information, scheduling junk removal services, or contacting us for customer support.
Revisions to These Terms
Lug Monster may update or change these Terms at any time. We’ll notify you about these changes by posting the new Terms on our website or emailing you to the address we have on file. It is your responsibility to review these Terms regularly. If you continue to use the Site after we’ve made changes, you will accept those changes. If you do not agree with the changes, please stop using the Site.
Site Operation
We reserve the right to modify, suspend, or discontinue the Site or any portion at our discretion. We are not responsible if you lose access to the Site.
2. Your Responsibilities
Prohibited Actions
You agree to follow all the laws and rules when using our Site and services. In addition, you agree not to:
- Use the Site to harm, defraud, or violate the rights of others, including intellectual property rights.
- Provide false or inaccurate information when booking services or communicating with us.
- Attempt to alter, reverse engineer, or disrupt the Site’s security features.
- Upload harmful or malicious software to our systems.
- Engage in activity that could damage, overload, or impair the Site’s functionality.
Your Information
Using our Site, you agree to provide truthful, complete, and accurate information. This includes using your real name and contact information when interacting with our services. You are responsible for ensuring the security of your login credentials. You are advised not to share them with third parties.
3. Junk Removal Services
Lug Monster provides junk removal services for homes and businesses in Long Island, NY. When you request our services, you agree to the following terms:
- Service Availability: Our services are available only within the Long Island area. We will specify if we are unable to provide services in any area.
- Pricing: Our prices depend on how much junk needs to be removed. Final pricing will be provided when we assess the items to be removed.
- Service Modifications: Lug Monster reserves the right to modify or cancel a service at any time due to unforeseen circumstances or scheduling conflicts. In such cases, we will notify you as soon as possible.
- Payment: Full payment is due upon completion of services. We accept different payment methods, such as credit/debit cards and online payments.
4. Privacy and Data Collection
Personal Information
When using our Site, you may be asked to provide personal information, including your name, address, phone number, and email address. This information helps us schedule and deliver services.
Data Protection
We take the security of your personal information seriously and comply with applicable laws to protect your data. For more details on how we manage your data, please check our Privacy Policy.
Intellectual Property
All content on our Site, including text, graphics, logos, and software, is owned by Lug Monster or our licensors. This content is protected by copyright, trademark, and other intellectual property laws. You cannot copy, reproduce, or share our content without first getting written permission from Lug Monster.
6. Third-Party Links
Our Site may contain links to third-party websites. These links are here for your convenience, and we are not responsible for the content, privacy practices, or terms of use of any third-party sites. You use these sites at your own risk, and we recommend that you review their terms and privacy policies before interacting with them.
7. Disclaimers and Limitation of Liability
No Warranties
Our Site and services are provided “as is” and “as available” without guarantees or warranties. We do not guarantee that the Site will be error-free, uninterrupted, or secure or that any defects will be corrected.
Limitation of Liability
To the fullest extent permitted by Law, Lug Monster is not responsible for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our services, including lost profits or data. In no event will Lug Monster’s liability exceed the amount you paid for the service, giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Lug Monster, its affiliates, employees, and agents from any claims, damages, or liabilities arising from your use of the Site, violation of these Terms, or infringement of third party rights. This includes any costs and legal fees incurred by Lug Monster in defending such claims.
9. Dispute Resolution and Arbitration
Dispute Resolution
If you have a dispute with Lug Monster, we encourage you to contact us first. Most disputes can be settled quickly and informally. However, suppose a dispute cannot be resolved through informal means. In that case, you agree to settle the dispute through binding arbitration instead of going to court.
Class Action Waiver
By using our services and agreeing to these Terms, you waive any right to participate in class-action lawsuits against Lug Monster. You may only pursue claims on an individual basis in arbitration.
10. SMS and Communication Terms
Text Messaging
By sharing your phone number and using our services, you agree to receive text messages from Lug Monster, including marketing and transactional messages. You can opt-out anytime by texting “STOP” to the number provided.
Message Frequency
Message frequency will vary based on your use of our services. Standard message and data rates may apply.
11. Miscellaneous
Entire Agreement
These Terms represent the entire agreement between you and Lug Monster regarding your use of the Site and services. Suppose you enter into any conflict between these Terms and other agreements with us. In that case, the terms of that specific agreement will govern.
Governing Law
The laws of the State of New York govern these Terms. Any disputes or legal actions arising from these Terms will be subject to the exclusive jurisdiction of the courts located in Long Island, NY.
Severability
If any part of these Terms is found to be invalid or unenforceable, the rest of the Terms will still apply.
12. Contact Information
If you have any questions or concerns about these Terms or our services, please get in touch with us:
Email: lugmonsterllc@gmail.com
Fee Free to Contact us
Phone: +16313171837
Address: 203 E 19th St, Huntington Station, NY 11746, United States
Final Note
Thank you for choosing Lug Monster for your junk removal needs. We’re committed to providing high-quality service, and these Terms ensure that our business operates fairly and transparently. If you have any questions, don’t hesitate to contact us. Your satisfaction is our priority!